At Glow Salon, we embrace the highest of industry standards, but also implement this year's best trends and techniques. In order to maintain this quality, your stylist starts training from the moment they are hired and are required to continue development throughout their careers.
We measure growth through our level system. This system provokes your stylist to further develop their talents and creativity, but also allows us to provide you with the best options that cater to both your budget and your overall preference.
Returns & Exchanges
Please check your order immediately upon delivery. If you believe you have received defective merchandise, you must contact us within two days upon receipt.
If you receive an item that is the wrong size/item and would like to exchange it, please go ahead and order the correct size/item and send the incorrect size/item back for a full refund. We can not guarantee the item will be in stock when we receive the returned item so it is best re-order the correct item and return the incorrect item for a refund.
Send your package back to us using any shipping carrier you prefer. You will be responsible for paying your own shipping costs for returning your items. Shipping costs are non-refundable. In order to return, please refer to our Return Policy above to make sure your return meets the criteria. Once your package is received, please allow up to 5 business days for processing. Once your return has been processed, you will receive an email notification. Please mail all returns to: